Privacy Policy

1. Who we are

This website is operated by EcoVolt Pakistan (Office address to be confirmed, Karkhano Market, Peshawar). Questions about this policy can be sent to [email protected].

2. Information we collect

We only collect the information you choose to give us:

• When you request a quote: your name, phone/WhatsApp number, city, monthly electricity bill, property type, preferred system and backup requirements, and any message you add.
• When you contact us: your name, email address and message.
• Standard technical data such as browser type and pages visited, collected through basic analytics, which is anonymous to us.

3. How we use your information

• To prepare and send you solar quotations.
• To respond to your enquiries and provide after-sales support.
• To contact you about the products and services you have enquired about.

We do not sell, rent or trade your personal information to third parties.

4. How we protect your information

Your information is stored on secure servers and is only accessible to our team for the purposes described above. Quote requests submitted through the website are protected with standard security measures including encrypted transmission (HTTPS).

5. WhatsApp

When you contact us on WhatsApp, your conversation is governed by WhatsApp's own privacy policy. We may store your phone number and message history in order to serve you.

6. Your rights

You may ask us at any time to update, correct or delete the personal information we hold about you by contacting us at [email protected].

7. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its revision date.